It’s designed to easily manage patient flow and efficiently move patients from hospital beds to their home, between sites or into community care.
Clinicians, wards and departments can use the Facilities Hub to request transport to wherever their patient needs to go.
The request is sent to the Patient Transport team to arrange the move and once arranged, paramedics and ambulance teams are provided with the patient’s details, their clinical needs, their destination and the scheduled transport time.
At Synbiotix we are proud to provide you with a service, not a product. Our dedicated implementation team will support you through set up, go live, and beyond.
We provide full staff training for every project. Our training sessions are classroom-style, giving all staff hands-on practice with the new system and the opportunity to ask any questions. We like to work collaboratively with our customers so that staff understand both how to use our systems, and how these fit into their working environment. We also offer training via Teams to accommodate anyone unable to attend in-person sessions.
Our online training portal makes it easy to find the help you need, whenever you need it, with access to our user manuals just a click away. Everyone learns differently, so our user manuals are available in both PDF and video formats.
Our support centre is open 24/7.